1. Who we are and acceptance of these terms
Masjid Media (the "App") is operated by PT. Sarana Infotekno Mitra Solusi ("we", "us", "our"). These Terms of Service ("Terms") govern your access to and use of the Masjid Media mobile app, the Masjid Media TV (MMTV) kiosk display app, and our website and related backend services (together, the "Service").
By creating an account or otherwise using the Service, you agree to these Terms. If you do not agree, please do not use the Service. Our separate Privacy Policy explains how we handle your personal data and forms part of these Terms by reference.
You can contact us about these Terms at:
- Email: solusi@simsinfotekno.com
- Phone: +62 274 6050990
2. Eligibility
You must be at least 12 years old to use the Service. If the law that applies to you requires a parent or guardian's permission for someone your age to accept these Terms, you confirm you have that permission before using the Service.
3. Your account
To use most features of the Service you need an account, created with an email address and password or with Google Sign-In. You are responsible for keeping your account credentials confidential and for all activity that happens under your account. Tell us promptly at solusi@simsinfotekno.com if you suspect unauthorised access to your account.
4. The Service
The Service lets a masjid's caretakers manage a digital information display: a TV/kiosk app showing prayer times, announcements, and media; a management app for configuring that display, running events, and uploading content; and public masjid pages reachable by QR code or link, which anyone can view without an account.
5. Plans, purchases, and how entitlement works
The Service is offered on free and paid plans (currently Amanah, Istiqomah, and Kaffah), which differ in TV device limits, storage, and display features. Paid plans are not auto-renewing subscriptions. Each purchase is a one-time, consumable purchase, made through Google Play Billing (or another payment provider we may integrate), that extends the number of days a masjid's paid plan stays active. Prices are shown in Indonesian Rupiah (IDR).
- Changing plans mid-term. Time you have already paid for is never taken away. If you upgrade, your remaining paid days are converted at the price difference between plans and the newly purchased months are added on top. If you buy a cheaper plan than the one currently active, the masjid keeps its current plan and the purchase is converted into extra days at that plan instead — your entitlement never drops mid-term because of a purchase.
- When a paid plan lapses. The masjid does not lose access to the Service. It falls back to the free Amanah plan: the display keeps running and none of your content is deleted — only the storage capacity and display options narrow to Amanah's limits.
- Who can purchase. Today, a purchase is made from a masjid caretaker's account inside the app for that masjid. We may in the future offer additional ways for other members of the community to contribute toward a masjid's plan.
6. Refunds
Purchases are processed and billed by the relevant payment provider. We do not independently issue refunds for extended plan time. If you purchased through Google Play Billing and believe you are entitled to a refund, you must request it through Google Play's own refund process, subject to Google's policies.
7. Content you upload
If you manage a masjid, you may upload content such as images, event details, and documents ("User Content"). You retain ownership of your User Content. By uploading it, you grant us a non-exclusive, worldwide license to host, store, reproduce, and display it as needed to operate the Service — including showing it on public masjid pages and the TV/kiosk display, where that content is intended to be public.
You are responsible for your User Content and confirm that you have the rights necessary to upload it, and that it does not infringe anyone's rights or break the law. Do not upload private or sensitive information into fields intended for public display. We may remove or disable access to User Content that violates these Terms or applicable law.
8. Acceptable use
When using the Service, you agree not to:
- use it for any unlawful, fraudulent, defamatory, or harassing purpose;
- upload content that infringes someone else's intellectual property or other rights;
- attempt to gain unauthorised access to another user's account or masjid, or to our systems;
- interfere with, disrupt, or attempt to reverse engineer the Service; or
- use the Service in a way that could damage, disable, or impair it for other users.
9. Third-party services
The Service relies on third-party providers to operate, including Supabase (backend hosting and storage), Google (Sign-In and Play Billing), Google Firebase (analytics and push notifications), payment providers such as Duitku, and OpenStreetMap (map tiles). Your use of features built on these providers may also be subject to their own terms. See our Privacy Policy for details on what data is shared with them.
10. Suspension and termination
You may stop using the Service and delete your account at any time; account deletion is available at app.masjidmedia.id/delete-account. We may suspend or terminate your access to the Service if you violate these Terms, misuse the Service, or if required to do so by law, with notice where reasonably practicable.
11. Disclaimers
The Service is provided "as is" and "as available". Prayer time and Hijri date calculations are produced using standard astronomical methods and are provided for general guidance; we take reasonable care to keep them accurate but do not guarantee they are error-free or exactly aligned with any particular local authority's determination, and you should verify precise timings locally where it matters. We do not guarantee that the Service will be uninterrupted, secure, or free of errors.
12. Limitation of liability
To the extent permitted by applicable law, our total liability to you arising from or relating to the Service is limited to the amount you paid us for the Service in the 12 months before the claim arose, and we are not liable for indirect, incidental, or consequential damages. Nothing in these Terms limits liability that cannot be limited under applicable law.
13. Governing law and disputes
These Terms are governed by the laws of the Republic of Indonesia. Any dispute arising from these Terms or the Service will be subject to the exclusive jurisdiction of the Indonesian courts.
14. Changes to these Terms
We may update these Terms from time to time. The "Last updated" date above reflects the latest version, and we will communicate material changes through the App or our website. Your continued use of the Service after an update constitutes acceptance of the revised Terms.
15. Contact us
PT. Sarana Infotekno Mitra Solusi Email: solusi@simsinfotekno.com Phone: +62 274 6050990